The following information is to assist licensees, venue operators and the community in understanding the changes to the regulatory approach to sound management in licensed venues. It also sets out practical steps that can be taken to resolve disturbance issues between a licensed venue and the local community, and guidance on how to submit noise and disturbance complaints to Liquor & Gaming NSW.
A detailed overview of the reforms to sound management in licensed venues.
Practical advice for neighbours when dealing with noise and disturbance issues.
Resolving issues at a local level may prevent complaints escalating to mediation and a formal process.
You can make a noise complaint raising general concerns about the level of noise coming from a licensed venue.
You can make a statutory disturbance complaint about a licensed venue if you meet specific requirements.
Licensed venues in a Special Entertainment Precinct have special rules relating to sound management and noise emissions.
These fact sheets and useful resources provide information on sound regulation in licensed venues.
Commonly asked questions to help you understand the regulation to sound management in licensed venues.