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22 May 2023

Hospitality and Racing News May 2023

Gambling-related signage to go in NSW by September

this is an image of a gaming machineThe NSW Government is taking action to deliver on a key election commitment to reduce problem gambling, by moving to ban external signage (e.g. VIP Lounge) from pubs and clubs across the state by 1 September 2023. For more information on how this prohibition will be implemented and important dates, please refer to the position paper.

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Extended trading for Vivid Sydney 2023

Image of Vivid SydneyVenues across Sydney’s CBD will be able to open longer for Vivid Sydney 26 May – 17 June 2023, as part of year-round trading extensions for special cultural and sports events. Instead of closing at 10pm on Sundays, licensed venues in the CBD, The Rocks, Barangaroo and Potts Point will be able serve alcohol until midnight, which will enable small businesses to capture more patronage.

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Expand your business with our current incentives and initiatives

image of lights at a venueA range of initiatives to support Hospitality business and trading are on offer, including:Find out more about these initiatives and eligibility conditions here.

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Sports wagering company Betr fined $210,000

an image of horse racingSports wagering company Betr has been fined a record $210,000 by Liquor & Gaming NSW for breaches of the state’s wagering laws in its promotional material during its launch last year. It is the largest ever fine issued to a wagering operator for offering inducements in NSW.

Read about the fine

Ongoing non-compliance with gaming harm-minimisation legislation

Image of VIP Lounge Gaming MachinesRecent inspections have identified hotels operating only their gaming rooms while closing other areas and facilities within the hotel, and compelling patrons to enter, remain in or pass-through gaming rooms to access services or facilities within the hotel. Inspections also continue to detect ATMs in parts of hotels that contain gaming machines.

Liquor & Gaming NSW has ordered the Gaslight Inn and The Colombian Hotel in Darlinghurst to move or screen gaming machines from interconnected rooms within the venues. The venues were directed under section 44A of the Gaming Machines Act 2001 to make the changes in order to stop them from effectively operating their gaming rooms together as one.

Liquor & Gaming NSW (L&GNSW) is urging hotel licensees to review their operations to ensure that their gambling harm minimisation obligations are being met. For more information on the application of the legislation please email L&GNSW or call 1300 024 720.

View the inspections

Regulatory Roadshow

this is an image of our regulatory roadshow teamMore than 150 industry leaders from hospitality and racing attended the first Regulatory Roadshow in Newcastle on Tuesday, 2 May.

The roadshow marked the start of a series of special events to engage regional industry, share the Government’s current regulatory priorities and hear from stakeholders about their perspectives and challenges.

Read more about our roadshows

Hospitality Concierge team launches permanent support services for NSW businesses

An image of the H&R Concierge TeamHospitality Concierge is a free service offering personalised advice to hospitality businesses of all sizes across the state including: 
  • Outdoor dining
  • Linking you with government partners and local councils
  • Working with the NSW Government’s 24-hour Economy Commissioner to deliver more impactful outcomes for businesses
Hear more from 24 Hour Economy Commissioner Michael Rodrigues on business benefits and new initiatives. Hospitality Concierge is now a permanent function within Liquor and Gaming, reinforcing our commitment to supporting the growth and success of the hospitality industry in NSW.

Hear more

Changing lives in CALD communities

image of a portrait of a manThe Office of Responsible Gambling has relaunched The Number that Changed my Life campaign. The campaign aims to reduce the stigma associated with gambling in culturally and linguistically diverse (CALD) communities and drive help-seeking in these communities by directing them to our GambleAware information and services.     

Tailored for Chinese, Vietnamese, Korean, Hindi and Arabic communities, the campaign presents a positive approach to help seeking and offers hope to those affected by gambling.

If you live in or work with one of these communities, please help us promote this campaign. We have a range of online resources or you can email The Office of Responsible Gambling for more information.

Find out more about the campaign

Impacts of late-night poker machine play

this is an image of a gaming machineNew research has confirmed a significant link between late-night poker machine gamblers and problematic gambling behaviour across the state’s licensed venues.

The Impact of Electronic Gaming Machine (EGM) Late Night Play on EGM Player Behaviours study found that people with gambling problems represent the majority of late-night poker machine players, with almost two thirds of people playing poker machines between 2am and 8am experiencing significant negative consequences.

Read the research

Payments for expired gaming machine tickets and unclaimed jackpot prizes

this is an image of a gaming machineIf you are attempting to make payments for expired gaming machine tickets and unclaimed jackpot prizes via cheque or credit card, there’s a good chance your payment has not been received.

Payments made to the Community Development Fund via cheque or credit card ceased on 1 August 2021. Payments can only be made via Electronic Funds Transfer (EFT).

Instead, complete the updated payment form (FM2005) available on the Liquor and Gaming NSW website and email it to cdfpayments@responsiblegambling.nsw.gov.au. For more information, email or call 1300 024 720.

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