The NSW Government has introduced a new and improved Responsible Conduct of Gambling (RCG) tiered training framework in consultation with industry bodies to reduce incidents of gambling related harm. The Gaming Machines Amendment 2022 introduced new Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) courses to ensure staff are trained at an appropriate level to their role.
Based on recommendations from the Responsible conduct of gambling study conducted in 2019 into the efficacy of RCG training in NSW, the Office of Responsible Gambling (ORG) in collaboration with the University of Sydney and ClubsNSW developed the new training resources to support staff in gaming related roles.
To find out more visit the RCG training page.
For a detailed description of the courses, visit the Office of Responsible Gambling.
Approved Training Providers wishing to submit an expression of interest to deliver ARCG should contact L&GNSW via atp.enquiries@liquorandgaming.nsw.gov.au
