If you are looking for resources to support your staff training, our website offers a collection of videos specifically designed for industry. The videos cover various scenarios related to the responsible service of alcohol, such as situations involving refusal of service and recognising signs of intoxication. These resources can be used to enhance your staff’s knowledge and skills.
View our Liquor & Gaming learning resources.
It is considered best practice to conduct regular staff meetings and refresher training. Keep a copy of your meeting agenda, attendance, and minutes. By doing so, you will have a comprehensive record of all training conducted and any significant updates provided to staff. Good record management is important to satisfy legislative and regulatory compliance.
